Frequently Asked Questions

Yes. We specialise in house cleaning services on a weekly, fortnightly or monthly basis. Take a look at our House Cleaning page for our checklists and summary and get a free quote.

We provide reliable, professional cleaning across Melbourne’s eastern, south-eastern and north-eastern suburbs. Here’s a full list of areas we currently service:

Abbotsford, Ashburton, Ashwood, Balwyn, Balwyn North, Bayswater, Bayswater North, Belgrave, Belgrave Heights, Belgrave South, Blackburn, Blackburn North, Blackburn South, Boronia, Box Hill, Box Hill North, Box Hill South, Brentford Square, Bulleen, Burwood, Burwood East, Camberwell, Canterbury, Chadstone, Chirnside Park, Clarinda, Clayton, Clayton South, Coldstream, Croydon, Croydon Hills, Croydon North, Croydon South, Dandenong North, Diamond Creek, Doncaster, Doncaster East, Donvale, Eltham, Eltham North, Ferntree Gully, Forest Hill, Glen Iris, Glen Waverley, Greensborough, Hallam, Hawthorn, Hawthorn East, Heathmont, Hughesdale, Huntingdale, Kew, Kew East, Kilsyth, Kilsyth South, Kooyong, Lilydale, Lysterfield, Malvern East, Mitcham, Mont Albert, Mont Albert North, Montmorency, Montrose, Mooroolbark, Mount Dandenong, Mount Waverley, Mulgrave, Narre Warren, Noble Park, North Warrandyte, Notting Hill, Nunawading, Oakleigh, Oakleigh East, Oakleigh South, Olinda, Park Orchards, Plenty, Research, Ringwood, Ringwood East, Ringwood North, Rowville, Sassafras, Scoresby, Selby, St Helena, Surrey Hills, Tecoma, The Basin, Toorak, Tremont, Templestowe, Templestowe Lower, Upwey, Vermont, Vermont South, Wantirna, Wantirna South, Warranwood, Warrandyte, Warrandyte South, Watsonia, Watsonia North, Wandin North, Wandin East, Warburton, Wattle Glen, Wheelers Hill, Wonga Park, Yallambie, Yarra Glen, and Yarra Junction.

Yes, we are covered by our public liability insurance plan. Our workers are also covered by the appropriate workers compensation insurance.

All of our cleaners have thorough background checks and provide up-to-date police checks.

For commercial and industrial cleans, we provide per-job quotes based on the size of the property and what needs to be cleaned. 

This will be covered in your free cleaning consultation. For regular house cleans, you can view price estimates on our House Cleaning page.

If your regular clean falls on a public holiday, we may re-arrange to a different day or skip a clean at your decision.

Our office is open Monday to Saturday 8am-5pm. Our workers clean Monday to Saturday 8am-9pm.

Yes, our cleaners have undergone dozens of hours of video training and hands-on training in order to be equipped to properly deal with any cleaning job.

For every person you recommend to us that becomes a recurring customer, you receive a $50 discount on your next clean.

We send our invoices through email that can be paid through bank transfer or card within 24 hours.